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Our Clients Say
“In my experience over the last several years yours has been the only external facilitation that has enabled us to achieve real changes to our clinical practice with a measureable outcome.” Associate Medical Director
“You helped me to rediscover a lot about my own motivation & self confidence, which if I am honest had dwindled. You gave me a reason to jump out of bed in the mornings instead of stagger.” Lead Nurse
“…[their] people skills brought the individual organisations together as a team to develop a new way of delivering care out of the acute setting.” GP Locality Lead Urgent Care
“I have been extremely impressed by the compassion and dedication shown by Saigei, and definitely feel that the project would not have succeeded without their hard work and expertise.” GP Lead End of Life Care
“Above all there is a focus, enthusiasm and intellect that drives the team. They are passionate about what they do and it rubs off.” Hospital Chief Executive
“I would heartily recommend their services and I personally would gladly work with them again should the opportunity arise.” Clinical Director Emergency Care
“This facility has led to improved multi-disciplinary working, higher quality assessments, and an increase in domiciliary care packages with a consequent reduction in residential and nursing home placements” .” Head of Adult Social Services
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    Senior Team
    The leaders at Saigei are not career consultants. Some are clinicians, others have been personally accountable for leading large staffs in challenging circumstances to deliver significant performance improvements in short timescales.

     

    James Heffron – Managing Director

    James is a career board director with a history of leading operational transformation programmes and incubating new businesses.

    As the founder of Saigei he has been concerned with evidence-based reform of core patient services, and most recently with cross-economy reform and cost saving programmes. His approach is “whole economy”; he engages and serves clinicians and managers as they confront and solve problems. He is a patient advocate with a special interest in care at the end of life and care for older people.

    He learned his operations and competitive strategy skills structuring and incubating new ventures; reconfiguring organisations post-privatisation; and recovering failing service enterprises. His negotiation and supply chain development skills were earned helping blue-chip organisations outsource core business functions at a time when providers had limited offerings for large enterprises.

     

    Robert Bantoft – Finance Director

    Former FD of several divisions in Racal & in Pearce Construction, Robert has extended experienced of finance for both public listed and start-up companies. Robert has been with Saigei almost from the outset.  He sits on Saigei’s Board and its Executive Committee.

     

    Sandra Cotter – Engagement Director

    Sandra is a dynamic clinician with a 25-year career including Senior Clinical Nurse in A&E, and Acute Medical & Coronary Care nurse. She served with the Intensive Support Team and in acute general management of emergency services and capacity across several sites.

    These days Sandra divides her time between helping acute trusts stabilise and augment their acute-medical services, and working at the boundaries between acute, community and social care. She has developed deep expertise in making clinical reforms that change the experience for patients and the cost of good care. This includes: providing home-based end of life care; creating community based alternatives to acute admission; and putting in place agreements and processes that facilitate the smooth transfer of patients across the health and social care boundary.